Giving Hotels a Concierge That Never Sleeps
From Missed Messages to Instant Answers
AIKosmo automates notifications, responses and bookings for hotels and service businesses. We designed a website that explains an AI agent to a traditional industry — and makes “get your demo” feel like the obvious next step.
One Agent for Every Guest Channel
Kosmo unifies website chat, WhatsApp, email and voice into one assistant that answers instantly, day and night. The site introduces each capability through the friendly robot concierge that carries the whole brand.
New Technology. Cautious Buyers.
Hoteliers are careful buyers: they fear robotic answers and lost bookings. The challenge was to prove reliability — real conversations, measurable gains, a calculator for potential savings — while keeping the tone warm and human.
Show the Conversation, Win the Trust
The core idea: let visitors read real guest dialogues. Live chat examples, availability search and ticket creation appear exactly as guests see them, so the product demonstrates itself before any demo call.
From “Will It Work for Us?” to “Get Your Demo.”
The UX follows a hotelier’s questions: What does it automate? Will it scale with my property? What do I gain? Segment stories, a gains calculator and a clear demo flow answer them in order.
Soft Blue, Friendly Robot
The visual system builds on calm sky blues, rounded cards and the Kosmo robot as a recurring character. It keeps the AI approachable while dashboards and chat UI carry the proof.
More Demo Requests
+38%
Visitors Reaching the Calculator
72%
Demos Booked in 3 Months
148
Hospitality That Answers Instantly
The result is a website that turns a new technology into a trustworthy teammate. Guests get instant answers, teams get their time back, and hotels see the gains before they even book a demo.
